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FarmKeeper Support

You found the right place to ask all your Farmkeeper questions. Evelien has been providing FarmKeeper support & training since 2005 and knows the program inside and out

Livestock Improvement handed the support for FarmKeeper to Farm Office solutions on the 1st of May 2017. LIC no longer supports FarmKeeper, this means support for FarmKeeper is no longer free. You will not be invoiced for short calls (max. 5 minutes) and you will be told if you need to pay for your call.

What can you get help with:

  • "How to" questions
  • Communication problems with your C-Dax pasture meter
  • Moving FarmKeeper to a new computer
  • Finding your license number, installation, and activation
  • Creating a new map and finding an aerial photo, or which files to get from your GPS map creator.
  • Upgrading FarmKeeper if your computer is upgraded to Windows 8 or 10 and FarmKeeper no longer works (see links below for the latest versions, they can be installed over previous versions)

 

Download the latest version of FarmKeeper

You can download the latest version of FarmKeeper and the C-Dax add-on here.

The rules:

  • You can call or text 027 5575521 (+64 27 5575521) any time for FarmKeeper support. The phone is answered during New Zealand office hours unless engaged on another call. If you get an answer outside office hours, you are lucky. 
  • If the phone is not answered or engaged, leave a message. Don't forget to leave your phone number and a short description of your question or problem. You will be called back within 24 hours.
  • The charge for support is $17.50 + GST per 15 minutes. You are not invoiced for short calls (max. 5 minutes). You can pay by direct credit and you will be emailed an invoice.
  • You can email me with your question on This email address is being protected from spambots. You need JavaScript enabled to view it.. Usually, it is much easier to resolve problems over the phone or via screen sharing, so make sure to include your phone number.